FAQ

WITHDRAWALS


You can request to withdraw from your player's account by following "My Wallet --> Withdraw Funds --> Send to My Bank". Please note, the bank account must be in your own name.

You can request to withdraw from your player's account by following "My Wallet --> Withdraw Funds --> Send to my Cellphone". The system will generate the Voucher, which can be redeemed at any Standard Bank ATM or participating retailers. For more info push " i " next to "Send to my Cellphone".

ATM withdrawals up to R5,000 are instant. Bank Transfers are a manual process, the funds take up to 48 hours to reflect on your bank account. Bank Transfers are not processed on Saturdays, Sundays and Public Holidays.